NAXT’s service management incorporates an integrated version of the Trimble PULSE scheduler and workforce management. With the Trimble solution NAXT users will be armed with field-proven technology that improves visibility into technician availability, while reducing administrative tasks being performed by dispatchers and technicians.
What do NAXT customers benefit from the solution?
With this solution, equipment dealers on NAXT can maximize technician and equipment efficiency to complete more jobs per day as well as optimize resources to ensure customer commitments are met.
- Reduced lead time from job completion to invoice which ranged between 20 and 50 days.
- Removed inconsistencies between the work hours paid to technicians and hours available for billing to customers.
- Maximized technician and equipment efficiency to complete more jobs per day as well as optimize resources to ensure customer commitments are met.